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Apica Synthetic

Apica Synthetic

Overview

What is Apica Synthetic?

Apica WebPerformance is a synthetic monitoring platform. It features pre-release and scalability testing, and can integrate with other reporting and analysis programs.

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Recent Reviews

TrustRadius Insights

Apica Synthetic is a versatile tool that is widely used by users in the North American region for monitoring the uptime and lag time of …
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Popular Features

View all 12 features
  • Application monitoring (10)
    7.6
    76%
  • Threshold alerts (11)
    6.6
    66%
  • Application performance management console (8)
    6.0
    60%
  • Collaboration tools (8)
    5.4
    54%
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Pricing

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N/A
Unavailable

What is Apica Synthetic?

Apica WebPerformance is a synthetic monitoring platform. It features pre-release and scalability testing, and can integrate with other reporting and analysis programs.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

Alternatives Pricing

What is ScienceLogic SL1?

ScienceLogic is a system and application monitoring and performance management platform. ScienceLogic collects and aggregates data across and IT ecosystems and contextualizes it for actionable insights with the SL1 product offering.

What is New Relic?

New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

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Features

Application Performance Management

Application performance management software monitors software to ensure performance and availability

6.5
Avg 7.6
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Product Details

What is Apica Synthetic?

With the Apica platform, users can detect issues that affect user experience, including page load time and size, network instability, and third-party providers. Apica’s platform provides a controlled environment where the user can minimize variables and reduce false-positives. Apica Synthetic can be deployed as SaaS, hybrid, or on-premises. It features pre-release testing and scalability testing for websites, applications, APIs, and IoT devices.

Apica Synthetic Competitors

Apica Synthetic Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Apica WebPerformance is a synthetic monitoring platform. It features pre-release and scalability testing, and can integrate with other reporting and analysis programs.

OpenText SiteScope, Dynatrace, and AppDynamics are common alternatives for Apica Synthetic.

Reviewers rate Predictive capabilities highest, with a score of 8.5.

The most common users of Apica Synthetic are from Enterprises (1,001+ employees).
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Comparisons

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Reviews and Ratings

(25)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Apica Synthetic is a versatile tool that is widely used by users in the North American region for monitoring the uptime and lag time of various applications, specifically for SaaS POS systems. By utilizing this software, users can proactively identify potential issues and provide valuable feedback to POS vendors, ultimately helping to resolve problems before customers are affected. The software is highly regarded by full-stack development departments as it allows them to effectively monitor applications and data threads, providing valuable analysis and metrics for optimization. With seamless integration capabilities with other tools like Google Analytics and Selenium, Apica Synthetic simplifies troubleshooting websites and gathering additional insights.

This product is particularly beneficial for organizations that need to ensure the availability of multiple URLs for different customers. The real-time monitoring results are displayed on an intuitive dashboard, enabling users to quickly identify any inaccessible URLs. In such cases, Apica Synthetic triggers email notifications to the support team while simultaneously updating the dashboard. Furthermore, the software is extensively utilized across organizations with numerous servers supporting multiple websites. By offering live data on server status and aiding issue identification, Apica Synthetic plays a pivotal role in ensuring optimal performance.

One notable use case involves a client who leverages Apica Synthetic to monitor their silver and bronze applications' infrastructure. This ensures consistent server uptime while significantly reducing disruptions. By simulating customer usage scenarios, this product excels in network, server, and application monitoring by providing valuable SLA information. Its ease of setup and management make it an ideal choice for monitoring multiple customers' websites and generating monthly SLA reports. Overall, Apica Synthetic fills a crucial gap in monitoring web applications by consistently tracking availability and aiding in meeting uptime SLA requirements.

Timely indications of uptime: Users have consistently praised Apica Synthetic for providing timely indications of an application's uptime, allowing them to quickly identify any issues that may arise. Numerous reviewers have expressed their satisfaction with this feature, highlighting its reliability in promptly alerting them to potential problems with their applications.

Easy-to-read reports and graphs: The easy-to-read and use reports and graphs provided by Apica Synthetic have been highly appreciated by users. They have found these visual representations to be effective in monitoring and troubleshooting analysis. Many reviewers specifically mentioned how these features helped them easily understand the performance of their applications.

Reliable mechanism of alerting: Users have commended the mechanism of alerting in Apica Synthetic, considering it reliable and helpful in identifying any potential issues with their applications. Several reviewers emphasized the importance of this feature in ensuring prompt notification and resolution of problems, contributing to a smooth user experience.

Unsupported Browsers: Some users have expressed frustration that the software does not support certain browsers, and they believe it should be compatible with all browsers.

Lack of Detailed Incident Reviews: Several reviewers have mentioned their desire for more detailed incident reviews, specifically the ability to drill down to a second-by-second level. They feel that this feature would greatly enhance their troubleshooting capabilities.

Documentation and Customer Support: A common complaint among users is that the documentation and customer support could be improved. Some users have found it difficult to find the information they need in the documentation, while others have experienced slow response times from customer support.

Attribute Ratings

Reviews

(1-5 of 5)
Companies can't remove reviews or game the system. Here's why
Score 5 out of 10
Vetted Review
Verified User
Incentivized
We had a gap in our monitoring along the lines of synthetic-user monitoring. We needed consistent availability monitoring of our web applications.
  • It is an easy-to-use product and you can build out checks with Firefox Selenium IDE (no longer supported). A good measure of availability.
  • Set the standard for synthetic checks and several APMs have copied that.
  • It's very clunky. Infrastructure is large and very difficult to upgrade.
  • SaaS and On-premise versions are different. There is an LDAP integration but users can only be assigned to one group (i.e. department). If you are in 2 departments, you need 2 separate logins.
  • Update: they now offer federated logins
  • It filled a gap in monitoring for us, but we're looking to move on.
It's a good starter solution, but it was difficult to maintain. Often, the vendor wanted to use us as a guinea pig for upgrades and then writing the upgrade document based on what they found/broke/etc with our environment. I prefer late adopter.
Application Performance Management (12)
30%
3.0
Application monitoring
60%
6.0
Database monitoring
40%
4.0
Threshold alerts
30%
3.0
Predictive capabilities
N/A
N/A
Application performance management console
40%
4.0
Collaboration tools
50%
5.0
Out-of-the box templates to monitor applications
20%
2.0
Application dependency mapping and thresholding
N/A
N/A
Virtualization monitoring
60%
6.0
Server availability and performance monitoring
60%
6.0
Server usage monitoring and capacity forecasting
N/A
N/A
IT Asset Discovery
N/A
N/A
  • Got visibility into availability other than relying on just canary pages.
  • Helps better understand geographic latency and browser-specific issues
Seemed to work well, but we didn't want to do a long renewal. Other products are maturing and better integrated with our systems. It works for now, but we're looking to replace it.

Update: New Relic has caught up with Apica and seems to integrate better with the other aspects of APM.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use Apica Synthetic for networks, servers, and application monitoring for the performance and availability of networks, servers, and applications.
  • Automated network device discovery
  • Network monitoring
  • Alerts
  • Customizable reports
  • Reports are a bit clunky to build
  • Difficult to scale for enterprise-wide monitoring
It allows us to know if our services and applications are up/down. It's great for specific and local end-point monitoring, not so great for enterprise monitoring. Its value lies in being able to simulate real user load against an application or service.
Application Performance Management (12)
65.83333333333333%
6.6
Application monitoring
70%
7.0
Database monitoring
70%
7.0
Threshold alerts
80%
8.0
Predictive capabilities
80%
8.0
Application performance management console
60%
6.0
Collaboration tools
30%
3.0
Out-of-the box templates to monitor applications
70%
7.0
Application dependency mapping and thresholding
60%
6.0
Virtualization monitoring
60%
6.0
Server availability and performance monitoring
70%
7.0
Server usage monitoring and capacity forecasting
70%
7.0
IT Asset Discovery
70%
7.0
  • The infrastructure availability can be seen in a single UI.
  • The ability to simulate high-traffic loads on applications is very valuable.
We actually preferred IP HostMonitor over Apica Synthetic, as it was more stable and uses less real estate. IP HostMonitor does not support true load simulation, which we miss from the Apica Synthetic trials.
2
The ERP administrator and software engineer use Apica. Typically the major use case is for testing and simulation using multiple currencies, locations and load potential.
2
The software engineer and head of IT support Apica normally, we also use an outside vendor for more complicated issues.
  • We monitor DNS both on-prem and off-prem to verify route and performance info
  • We simulate, or mirror, points and clicks or API calls that customers use
  • Specifically we monitor the front-end UI& background transactions, as well vendor applications performance and availability
  • We have been able to test the availability of IT services such as help desk, DNS & hardware monitors
  • We are able collect performance metrics like response time, time to submit, etc. simulating a users location
  • Monitoring and troubleshooting performance issues
  • Verify that all apps & pages are available and responding as expected worldwide
Apica has been a great value regarding simulations, metrics, performance monitoring and availability checks. The UI is not very intuitive, it can be difficult to navigate.
Score 7 out of 10
Vetted Review
Verified User
Incentivized
We use it as product monitoring. We use it to simulate how customers use our products, with both web scenarios and more advanced API calls and some other scenarios. That way we know exactly where to look if something is not working. We also do this so we get the useful SLA information.
  • Monitoring
  • SLA
  • Troubleshooting
  • Response times
  • GUI
  • Easier learning curve
I do recommend it in a lot of cases; however, it's pretty hard to learn how to be an advanced user. If there are more simple alternatives for monitoring, troubleshooting, SLA reporting, I would recommend the user use something else. However, it's a powerful tool when given the right amount of time to learn it.
Application Performance Management (12)
28.333333333333336%
2.8
Application monitoring
90%
9.0
Database monitoring
N/A
N/A
Threshold alerts
100%
10.0
Predictive capabilities
60%
6.0
Application performance management console
N/A
N/A
Collaboration tools
30%
3.0
Out-of-the box templates to monitor applications
10%
1.0
Application dependency mapping and thresholding
10%
1.0
Virtualization monitoring
10%
1.0
Server availability and performance monitoring
10%
1.0
Server usage monitoring and capacity forecasting
10%
1.0
IT Asset Discovery
10%
1.0
  • Faster problem solving
  • Broad view of our products
  • SLA reporting
Apica Synthetic is perfect for monitoring our products that customers use since we create scenarios and API calls that reflect how the customer uses our products. However, for server monitoring and monitoring internal products, both Zabbix and Prometheus have the upper hand. Apica Synthetic simply can't compete with those products in those areas.
Score 10 out of 10
Vetted Review
Verified User
This is configured on infrastructure where we receive synthetic alerts when something goes wrong in infrastructure environment
  • Synthetic alerts triggered
  • Helpful to rectifying the actual issue
  • After resolution of the issue, apica notifies green signal
  • It seems to fine at the moment.
  • We can work to enhance the graphical view to be more effective.
On infrastructure related alters, it is helpful to catch the actual issue
Application Performance Management (12)
100%
10.0
Application monitoring
100%
10.0
Database monitoring
100%
10.0
Threshold alerts
100%
10.0
Predictive capabilities
100%
10.0
Application performance management console
100%
10.0
Collaboration tools
100%
10.0
Out-of-the box templates to monitor applications
100%
10.0
Application dependency mapping and thresholding
100%
10.0
Virtualization monitoring
100%
10.0
Server availability and performance monitoring
100%
10.0
Server usage monitoring and capacity forecasting
100%
10.0
IT Asset Discovery
100%
10.0
  • Only positive impact I get while monitoring through Apica.
  • No negative impact i have ever seen
  • Apica Synthetic (WebPerformance)
App dynamics and ignite we used for monitoring perspective. We used these monitoring tools along with Apica dashboard monitoring.
60
I am working as a SRE.
60
People who are technically sound to configure and monitor/troubleshoot Apica are required to support Apica Synthetic.
  • Synthetic Apica alerting setup for newly configure database in the environment.
  • Change Apica location if existing location fails.
  • Alarm monitoring through Apica synthetic monitoring.
  • For infrastructure monitoring and troubleshooting effectively.
On the basis of last and current using, i rated the Apica. Thanks!
Not Sure
  • Product Features
  • Product Usability
  • Prior Experience with the Product
The User interface is very friendly and it's easy to troubleshoot the issue.
I would say, Apica synthetic is very easy to troubleshoot the issue and for alerts configuration in the infrastructure.
  • Third-party professional services
  • Don't know
Sorry i can't share the confidential information from my Organizational persoective.
  • NA
  • NA
  • NA
Easy for implementation in our Infrastructure, Easy for troubleshooting the issue and Easy to use as well.
  • Online training
  • in-person training
Apica Synthetic is very effective while configuring the account setup for any of the database/UserID.
Yes my organization used it for the completion of their vision/Goal.
I didn't face any issues while using Apica so not sure
As per my experience while using it. Thanks!
  • Easy to configure database/Account in infrastructure using Apica.
  • Easy to troubleshoot the issue.
  • Easy to make changes when required.
  • NA
  • NA
  • NA
  • Database Configuration
  • User Account
I didn't face any difficulty. Thanks!
  • Not yet.
  • API (e.g. SOAP or REST)
  • AppExchange or similar marketplace
I have no advice at all. Apica is perfect in its capaabilities.
As an employee of the company, I don't have any right to negotiate with the vendor. Thanks
Not yet. Thanks
  • Easy to understand and its use.
  • Easy to configure in any of the Org. infrastructure.
  • Everything as expected. Thanks!
No
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use Apica Synthetic for many of our customers and it is very easy to set up and manage. We use Apica Synthetic for monitoring of both public and internal websites with simple URL checks and more advanced scenario checks. It is easy to see what has gone wrong with a check and also compare checks. We also use it to send out monthly SLA reports to the customers.
  • Modern and easy GUI
  • Very simple to set up and manage
  • Excellent support from Apica Synthetic
  • Apica Synthetic can help with complex checks and is very flexible.
  • Some improvement with user management could be done
  • Having more than two weeks of detailed check information
All HTTP checks with Apica Synthetic make it the natural choice. When it comes to other types of checks, Apica Synthetic has a solution but there are also some other tools you can use instead.
Application Performance Management (7)
74.28571428571429%
7.4
Application monitoring
100%
10.0
Threshold alerts
80%
8.0
Predictive capabilities
90%
9.0
Application performance management console
90%
9.0
Collaboration tools
70%
7.0
Out-of-the box templates to monitor applications
90%
9.0
Virtualization monitoring
N/A
N/A
  • Apica Synthetic is a tool that works and needs little maintenance
  • Easy SLA reports direct from Apica Synthetic
Apica Synthetic is more flexible when making custom checks. The support from Apica Synthetic can help you with nearly every check you have to do.
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